Rocket Mortgage FieldHouse Guide
Entry, transit, rideshare, parking, and game-day logistics for Cleveland.
Last updated: 3/4/2026
Key logistics
| Bag policy | Bags larger than 14” x 14” x 6” are prohibited, as are backpacks, briefcases, cinch bags, coolers, luggage, purses larger than a clutch, and sealed packages. Diaper bags and medical bags are exceptions but subject to X-ray inspection. |
|---|---|
| Doors open | Door times for Rocket Mortgage FieldHouse events and concerts vary. For Cavaliers games Monday through Thursday, doors open 75 minutes prior to tipoff (Atrium doors 90 minutes). For Friday through Sunday games, doors open 90 minutes prior to tipoff (Atrium doors 2 hours). For all Cleveland Monsters games, doors open 60 minutes prior to puck drop (Atrium doors 90 minutes). |
| Cashless? | Cash is no longer accepted as a form of payment inside Rocket Mortgage FieldHouse. All purchases must be made with a valid debit or credit card, or mobile wallet options like Apple Pay or Google Pay. Reverse ATM locations are available inside to exchange money for gift cards. |
| Rideshare zone | Designated rideshare pickup and drop-off zones are located at Huron E. & 8th Street, West Huron at Tower City, Ontario Street, Prospect Ave E. & 4th Street, and West Prospect at Tower City. Lyft is Rocket Mortgage FieldHouse's Official Rideshare Partner. |
| Re-entry | Rocket Mortgage FieldHouse has a no re-entry policy; once a guest leaves the building during an event, they will not be permitted to return. Medical emergencies are the only exception. |
| Transit | The Greater Cleveland Regional Transit Authority (RTA) offers services to Rocket Mortgage FieldHouse from all parts of Cuyahoga County by bus or rapid transit. The RTA Walkway begins at the Tower City Center food court and ends in the lobby of Rocket Mortgage FieldHouse. The Walkway opens three hours prior to an event and remains open for approximately three hours after the event ends, opening four hours prior for Cleveland Cavaliers games. |
Parking
Rocket Mortgage FieldHouse offers two on-site garages: Gateway East Garage and JACK Cleveland Casino Garage, accommodating 3,300 cars. Guests are encouraged to pre-book parking through online platforms like LAZ Parking or ParkWhiz. The Gateway East Garage has a direct bridge connection to the FieldHouse from Level 3, with event tickets required for bridge entry.
Family & accessibility
- Strollers: Strollers are allowed into Rocket Mortgage FieldHouse. Fold-up strollers should be stored under the seat. For some family events, non-folding strollers can be parked outside Rocco's Cheesesteak located near Portal 3 on the Atrium side.
- Family perks: Rocket Mortgage FieldHouse has multiple family restrooms. Birthday buttons and first game certificates are available for Cavaliers and Monsters games near Portal 17. Children under the age of two do not require a ticket if they remain on a ticket holder's lap. A designated Sensory Room (Quiet Space) is located on the Stratus Founders Level.
Culture layer
- Signature food: Notable food options inside Rocket Mortgage FieldHouse include Michael Symon's Burger Joint (smash-patty burgers), Rocco's (Tremonster cheesesteak, Chicken Sack), Pearl's Kitchen (Southern Fried Catfish Dinner, Mac n Cheese), and offerings from Flour Pizza Co., Elmore's Smokehouse (BBQ favorites), Quaker Steak & Lube (wings), and various FanFuel stands with classic arena fare like hot dogs, nachos, and Bavarian pretzels. The Great Lakes Experience offers year-round and seasonal draft selections.
- Local tradition: Cleveland fans are characterized by their deep loyalty, often stemming from a generational identity and a 'never-say-die' Midwestern spirit. Traditions include 'Loudville Calling' during Monsters games and enthusiastic celebrations for Cavaliers championships, with fans actively showing their support. The arena itself features the Cavs Wall of Honor and championship walls.
Verified places nearby
- Clevelander Bar & Grill834 Huron Rd E, Cleveland, OH 44115 · Gateway DistrictWhat to order: Classic bar fare like fire-grilled burgers, street tacos, and craft beers. Their late-night menu includes mini tacos, the half-pound City Tap Burger, loaded nachos, and chicken quesadillas.
- City Tap Cleveland748 W Superior Ave, Cleveland, OH 44113 · Gateway DistrictWhat to order: Classic pub fare like burgers and wings. Their late-night menu features mini tacos, the half-pound City Tap Burger, loaded nachos, and chicken quesadillas.
- Barley House1261 W 6th St, Cleveland, OH 44113 · Warehouse DistrictWhat to order: The Jalapeno Smash cocktail, Burning River Fish Tacos, Cleveland Cheesesteak, Hand Battered Chicken Tenders, Crispy Chicken Wings, and Pretzel Plate.
- Flannery's Pub323 Prospect Ave E, Cleveland, OH 44115 · Gateway DistrictWhat to order: Corned beef and cabbage, Fish & Chips, their signature bacon-wrapped meatloaf, burgers, wings, Bangers & Mash, and Reuben sandwiches.
- Southern Tier Brewery Cleveland811 Prospect Avenue East, Cleveland, OH 44115 · DowntownWhat to order: House Pretzel, Loaded Fries, Fried Chicken Sandwich, Fresh NY Strip Cheesesteak, and a variety of craft beers.
- Whistle Taproom & Venue811 Huron Rd E, Cleveland, OH 44115 · Gateway DistrictWhat to order: Craft beers from their self-serve wall, cocktails, meads, and ciders.
Plan a SportCation in Cleveland
Sources
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