Frost Bank Center Guide
Entry, transit, rideshare, parking, and game-day logistics for San Antonio.
Last updated: 3/9/2026
Key logistics
| Bag policy | Bags must be 12" x 12" x 6" or smaller, whether clear or not. Diaper bags and medical bags are exceptions and will be screened. Backpacks and oversized totes are not permitted. |
|---|---|
| Doors open | For most events, doors open one hour prior to the scheduled start time. Door times may vary by event. |
| Cashless? | Frost Bank Center is a cashless facility. All transactions require valid debit or credit cards or tap-to-pay. Mobile ordering for food and beverage is available through the Spurs app. |
| Rideshare zone | The designated Passenger & Rideshare Pick-Up Zone is located in Lot 5. Fans are advised to exit through the arena doors closest to Section 125 for pick-up. Drop-offs can utilize any open parking lot gate. |
| Re-entry | Re-entry is not permitted. |
| Transit | VIA Metropolitan Transit buses provide service to and from downtown, and select shuttles operate on Spurs game days. |
Parking
Guests are encouraged to pre-purchase parking online. The venue is cashless, and parking transactions require valid debit or credit cards or tap-to-pay. Designated accessible parking spaces are available in select lots.
Family & accessibility
- Strollers: Strollers are permitted at Frost Bank Center and can be checked at Guest Services located on the Plaza Level near Section 101.
- Family perks: A Sensory Room is available on the Balcony Level in Section 230. Courtesy wheelchairs are offered upon request. Strollers can be checked at Guest Services. Children 24 months of age and under do not require a ticket for entry to most events, but must sit on an adult's lap. KultureCity® Sensory Bags are available for checkout at Guest Services.
Culture layer
- Signature food: The ULTRA Club offers San Antonio-inspired dishes, while Spurs Street Eats features mini fish tacos, al pastor tacos, bistec street tacos, beef and chicken fajita bowls, and gorditas. A Whataburger restaurant is also located inside the Frost Bank Center. The arena also features a Spurs Culinary Residency Program highlighting various local restaurants.
Verified places nearby
- The Rock at La Cantera (Frost Plaza)1 Spurs Way, San Antonio, TX 78256 · La CanteraWhat to order: Food & Beverages available from chef-curated menus for events.