Kaseya Center Guide
Entry, transit, rideshare, parking, and game-day logistics for Miami.
Last updated: 3/4/2026
Key logistics
| Bag policy | Small bags or purses smaller than 10" x 6" x 2" are permitted. Medical and infant bags are exceptions but will be scanned through x-ray machines. Rentable Binbox lockers are available for storage near the South Plaza and adjacent to the Box Office. |
|---|---|
| Doors open | For most events, doors open to the general public one hour prior to the event start time. For Miami HEAT home games, premium entrances open 90 minutes prior to tip-off. |
| Cashless? | Kaseya Center operates as a cashless venue. Accepted forms of payment include debit cards, credit cards, Google Pay, Apple Pay, Samsung Pay, or NFC chip-enabled cards. Reverse ATMs are available on-site to convert cash into a prepaid debit card. |
| Rideshare zone | Designated rideshare drop-off and pick-up locations are at the intersection of Bayshore Drive and Heat Boulevard, with entry through Gate 6. |
| Re-entry | Re-entry is prohibited. Guests are not permitted to leave an event/game and re-enter using the same ticket. |
| Transit | Kaseya Center is accessible via Metrorail and Metromover. To use Metrorail, get off at Government Center Station and transfer to the Metromover's Omni Loop, taking it to Park West Station, which is a walk to the arena. Metrobus also stops near the venue. Designated rideshare drop-off and pick-up zones are located at the intersection of Bayshore Drive and Heat Boulevard, allowing entry through Gate 6. |
Parking
Patrons are strongly advised to consider alternative parking options, such as various lots offering a flat rate and within convenient walking distance of the Kaseya Center, as fewer parking options are available directly adjacent to the facility. A limited number of parking passes for the Kaseya Center's P2 Garage are available for purchase online. Bayside Marketplace Garage is another option.
Family & accessibility
- Strollers: Strollers are not permitted into the Kaseya Center bowl (seating area). Stroller check-in is available at the Gate 7 location for a $20 fee.
- Family perks: Family-friendly amenities include baby changing tables in all men's, women's, and family restrooms, and dedicated family restrooms at sections 102, 115, 306, 322, 408, and 412. Children under two years of age may enter free of charge if seated on an adult's lap, with proof of age recommended. Family Meal Deals and Burnie Kid's Meals are also available.
Culture layer
- Signature food: The arena offers a diverse culinary lineup including chef-driven tacos (Tacotomia), award-winning smashburgers (Skinny Louie), vegan street eats (FIT Cart Vegan Plus, JRK!), Caribbean bowls, and indulgent desserts (Salty Donuts, Oakberry Açaí). Other options include Papa Johns, Chicken Ciao, Downtown/Uptown Dog, Fatman Hotdogs, and Havana Eats.
- Local tradition: Miami Heat fans are expected to adhere to the NBA Fan Code of Conduct, promoting a safe, comfortable, and enjoyable experience. The arena environment is geared towards engaging fans with various food options and the overall excitement of a game.
Verified places nearby
Nearby institutions are still being verified for this venue.